In accordance with current regulations, you have the right to cancel your purchase within 14 days. If you wish to exercise this right or cancel a multiple or incorrect debiting, please proceed as described below.


In principle, LOVOO cannot terminate your subscription for you. When you conclude a membership, there is a binding contract between you and iTunes. LOVOO therefore does not have the legal authorization to terminate the contract on your behalf.

We kindly ask you to contact the Apple iTunes support directly for cancelation.

Here you can find instructions on how to deactivate the automatic renewal of subscriptions at LOVOO.

Have more questions? Submit a request