Sorry that LOVOO runs a bit bumpy at the moment. Server problems may occur temporarily or the usage of some features might not work as expected. We are already working hard on solving the problem and thank you for your patience in the meantime!
Please describe how a spam-profile had an impact on the credits you bought or on your Premium membership. Do not forget to send us a screenshot in order for us to be able to check your request.
*Please note: You have to fill out all fields in order to submit your request.
If a user is currently making a Live Video, they will be displayed in one of the "Live" tabs in the bottom menu bar of the app. If you open a profile from the chat or the match game, you will see the banner "is currently live" in the profile.