Help Center

How can we help?


  • Why you need credits

    The credits serve as a virtual payment option in our app. With the credits that you receive on a daily basis for logging in or app downloads you can discover the blurred profile visitors and Match votes.

    It is therefore worth purchasing or collecting credits and saving them so that you can use all exciting LOVOO features without restriction.

  • Credit balance

    You can keep track of all transactions in your credit balance to get an overview of your credits.

    If you have the feeling that you have received too many or too few credits, you can check your credit balance. This way, you can retrace when you used up or received credits.

    You can find the credit balance in your profile settings under the item "Credits".