It is important that the operating system version of your smartphone is up to date so that you can fully enjoy LOVOO with all your favourite features. Wondering what that means for you? We explain it in the following.

As an Android user, the LOVOO app will continue to be supported from version 7.0 on your device. Version 6.0 or older versions will not be supported in the future. You will continue to see the LOVOO app on Google Play and can use your profile or register as a new member, but updates for our app will no longer be made available. We therefore recommend that you update your operating system.

How to update your Android system:

1. Open the settings on your smartphone.

2. Tap on the system at the bottom and then on system/software update.

3. Find out here what version you're currently using and see the status of the security update.

4. Click on "Download and install" to install the latest version on your smartphone.

The LOVOO app will continue to be supported from iOS 14 for iOS users. iO13 and older versions will not be supported in future. As an existing member, this means that you can continue to use the app, but updates will no longer be made available. It is no longer possible to register as a new member, as our LOVOO app is no longer available in the App Store. We therefore recommend that you update your operating system.

How to update your iOS version:

1. Open the settings on your smartphone.

2. Tap on "Software update" under "General".

3. Here you can find out what version you're using.

4. Right at the bottom, tap on "Load and install" to carry out the update.

We recommend that you always keep your smartphone's operating system and LOVOO version up to date and enjoy LOVOO features without any problems.