Help Center

How can we help?


  • What is Live Video?

    You wonder what LOVOO Live Video actually is? Why we added it as a new feature and how you can benefit from it? Let's bring a little light into the dark: Live Video is simply a new way to present yourself and interact with other users. True to our motto "Play it real" LOVOO Live gives you a more realistic feeling of getting to know each other. Whether you make a Live Video of yourself or watch streams from other users - it opens up a new, exciting theme world. From love, (ex) relationships, dating successes and fails to dress codes and looks on the first date, etc. Give or get info on the topics that move you and receive direct feedback.

    Integrating Live Video into a dating app is an innovation based on the needs of our users. And what needs are these? Of course - to get a better picture of the other person - not only based on chat or profile photos. You want to know what the other person looks like in real life? How does the voice sound? Facial expressions, gestures etc.? These are all dimensions that can hardly be captured in one medium - but in LOVOO Live it’s possible.

    Try it! Only touching would be nicer. ;)

  • Where can I find Live Videos?

    Within the LOVOO app, click on "Live" in the lower menu bar. Now you can open a Live Video from one of the tabs "Trending", "Nearby" or "Favorites" or start your own Live Video.

    On "Trending" you'll find the most popular Live Videos available in that moment. As the name of the tab "Nearby" suggests, you will be shown Live Videos of the users who are currently in your area. The further you scroll down, the farther away are the users. Under "Favorites" you will find the users you have selected as favorites during a stream. You recognize them by the red star next to the profile name.

  • Which rules apply for Live Videos?

    LOVOO is the perfect app for those who enjoy getting to know each other. With a few simple rules, we want to enable you to express your personality freely and creatively while creating a safe and respectful atmosphere. That goes for all our features - also for LOVOO Live.

    The most important thing in advance: A good Live Video is characterised by the fact that you actually see the streamer. In other words, the face has to be clearly visible at all times. Streaming with a mask or showing a black screen, the ceiling, etc. is neither desired nor allowed.

    The following does not belong on LOVOO and not in Live Videos:

    • Pornographic content and violence

    Videos that suggest or show nudity, sexual and / or pornographic acts, and violence are not allowed in LOVOO Live. This also applies for erotic poses or activities in underwear.

    • Nudity or sexual intimations that affect minors

    Videos that include nudity or sexual acts by / with minors are prohibited in LOVOO Live - even if you are a minor yourself!

    • Violation of privacy

    Don’t show other people in your Live Video without their consent. Also, please be careful not to violate the privacy of others. Make sure that your Live Video only shows what actually wants to be shown by the owner.

    • Threats

    Never threaten other users. There is no room for intimidation and blackmail on LOVOO. Such actions are punished by us accordingly.

    • Harassment, bullying and spam

    Avoid anything that intentionally injures or harasses other people. If someone is not interested, we ask you to respect this. To misuse a LOVOO profile for commercial purposes, for example, to draw attention to other websites or services is also not allowed.

    • Fakes

    We want our app to be as transparent as possible. That's why you need a profile picture on LOVOO that clearly shows you. Please do not upload any pictures of other persons, celebrities or organisations as a profile picture.

    • Safety first

    To stream while you are driving or operating a machine can be dangerous for you and others, which is why it is forbidden.

    • Drugs and alcohol

    The use of drugs is strictly prohibited! Depending on the country your are currently streaming from, certain youth protection rules apply and need to be respected. Please note that we do not tolerate excessive alcohol consumption. In other words, boozing and drinking games are prohibited in the stream!

    • Contests and competitions

    You must be at least 18 years old and live legally in the European Union. You may not make any gifts to yourself - through any account you control directly or indirectly. We may require potential winners to prove their eligibility to participate within seven days of our request. If you are not authorised or unable to provide the requested information and if the content of your stream does not comply with our guidelines, we reserve the right to exclude you from the contest.

    Important: Not complying with the above rules may result in deletion of unauthorized content and / or account suspension. Depending on the severity of the violation, the suspension may be temporary or permanent.

    Please take these rules seriously - they are not intended as a restriction, but as protection. In the event of a breach of the rules, we react as we see fit, so that LOVOO remains safe and positive for all users.

    If you perceive the violation of these rules by another user, please inform us immediately. If you feel bothered by a user, you can block them at any time.