Our Customer Care Team is happy to answer any questions you may have about your membership, as well as our features in the app and on the website.

Simply send us an email at: support@lovoo.com

You can also submit your request through the contact form. To do this, click on “Submit request” in the upper right corner of the screen.

We will get back to you by email as soon as possible.

Alternatively, feel free to use our chatbot, Lou. You can find Lou in the bottom right corner when you click on the chat button.

One more thing: To help us assist you as quickly as possible, please use the email address linked to your profile when contacting us. If you use a different email address, it helps if you include the email address you used to sign up in your request.