Help Center

How can we help?


  • What is the Best Picks feature?

    Wouldn't it be great if you could find out what makes a person tick and what you have in common in advance?

    This is exactly what Best Picks are for. This feature enables us to give you matches with meaning.

    It is important that you first answer 6 questionnaires so that we can use them to identify similarities.

    Then you can get started. In Match, you will find a small heart-shaped lock next to the symbol for your profile. Tap on this to access your Best Picks.

  • What are Best Picks?

    We give you 6 top recommendations every day. These are users who we believe could be a good fit for you based on your answers in the previously completed questionnaires. The questions from the "General" category are particularly important. The more categories you answer, the better we can tailor the recommendations to you.


    Basic users can uncover a top recommendation every day. Premium users can uncover two top recommendations per day, see what they have in common and send a message.

  • Where can I find my Best Picks in News?

    After you have tapped on the heart-shaped lock in the top left corner of Match, you will see the same heart again in the top right corner. If you tap on it, you will find all your Best Picks messages. Open it up to meet new people!

  • How should I write to my Best Picks?

    Uncover a profile and first look at the topics for which you answered the same or differently. They are sure to give you plenty of inspiration for a creative first message.

    The Best Picks that you have contacted will receive a notification in their Best Picks News and can now match and chat with you.

  • Can I change my answers in the questionnaires again?

    When you are filling out a questionnaire, you can change your answer by swiping back. After you have saved them, your answers will initially remain as they are. It may be possible to answer questions again in the future.