Help Center

How can we help?


  • What is the Best Picks feature?

    Wouldn't it be great if you could find out what makes a person tick and what you have in common in advance?

    This is exactly what Best Picks are for. This feature enables us to give you matches with meaning.

    It is important that you first answer 6 questionnaires so that we can use them to identify similarities.

    Then you can get started. In Match, you will find a small heart-shaped lock next to the symbol for your profile. Tap on this to access your Best Picks.

  • What is Best Picks?

    Each day, you will receive top recommendations from us in the form of best picks. These are members who we think might be a good match for you based on the answers in questionnaires you completed. The questions in the "General" category are particularly important. The more categories you answer, the better we can tailor your top recommendations to you.

    As a Premium member, you will receive more top recommendations and can also uncover more per day, compare similarities, and start chats.

  • Where can I find my Best Picks in the news?

    After you have tapped on the heart-shaped lock at the top left in Match, you will see the same heart again at the top right. Tap on it to view all your Best Picks messages. Open it now and meet new people!

  • How can I send a message to my Best Picks?

    Uncover a profile and take a look at which topics you gave the same or different answers to. These are sure to provide enough ideas for a creative first message.

    The Best Picks you have contacted will receive a notification in their Best Picks News and can now match and chat with you.

  • Can I change my answers in the questionnaires later on?

    While filling out a questionnaire, you can change your answer by swiping back. After saving, you can only change it once per category. This ensures that nobody can modify them to match their answers to those of another person 100%.