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  • What content and conduct guidelines are there?

    LOVOO should be a wonderful place where everyone feels comfortable and safe, treats each other with respect, and accepts and respects each other's boundaries. There are a number of rules that everyone must follow to ensure that LOVOO can be such a place for you.

     

    You are LOVOO if you take these rules seriously.

    We support freedom of expression and believe that it is for the benefit of all of us to have a voice. We believe that having a wide variety of perspectives and experiences enriches our entire community. There are some restrictions on the content and behaviour we allow in order to protect both your experience and safety.

    We are aware that abuse can happen and that some groups will be disproportionately affected by abuse, especially when that abuse is based on gender, sexuality or skin colour, or is targeted at historically underrepresented or marginalized groups. We are committed to combating abusive behaviour, especially that motivated by hate, prejudice or intolerance, and when the aim of the abuse is to silence the voices of those who are historically underrepresented.

    If you see something on LOVOO that violates our guidelines or is in breach of the guidelines, please use the reporting feature in the app or contact our Customer Care Team.

    You can find the full-length version of our Community Guidelines here. They are part of our Terms of Service.

  • What community guidelines are there?

    What rules apply on LOVOO?

    LOVOO is the place where you can discover new people in just a few swipes. The app can offer you so much, such as fun, deep conversations, self-awareness, distraction, experiences and maybe even love. And this is mainly thanks to the great people you can meet on LOVOO.

    With a few simple rules, we want to enable you to be free and creative in expressing yourself while creating a safe and respectful atmosphere. This applies to all our features, including for LOVOO Live.

     

    Act with integrity

    A basic requirement for having a great time on LOVOO: Treat the people you meet here well. Never send messages that are offensive, intrusive or threatening.

    Every form of intolerance is unacceptable on LOVOO.

    A good way to check is to ask, would I want to read a message like this?

    The following specifically applies to LOVOO Live:

    A good livestream is one where you can actually see the live streamers. Faces must be easily recognizable. Streaming in a mask or with a black screen, or showing the ceiling etc., is not desirable or permitted.

     

    Generally speaking, the following does not belong on LOVOO or on your streams:

    • Pornographic content and violence

    Videos that indicate or show nudity, sexual and/or pornographic acts or violence are not permitted on LOVOO Live. This also applies to erotic poses/acts in underwear, as well as streaming in the shower or bath (even if you don't show yourself in the nude).

    • Nudity or sexual overtones that involve underage persons

    Underage persons must be very well protected. Videos that feature nudity or sexual acts involving/with underage persons are forbidden on LOVOO. Furthermore, underage persons are not allowed to use LOVOO.

    • Violation of privacy

    You must have the consent of other people to publish images of them or to show them in a video. Please also remember to protect the spatial privacy of other people as well as their intellectual property and private information. For example, pictures of your home or bedroom may not be shown without consent under any circumstances.

    • Threats

    Intimidation and blackmail have no place on LOVOO. Never threaten or frighten other users. We will punish violations as appropriate.

    • Harassment, bullying and insults

    Refrain from doing anything that deliberately hurts, harasses or humiliates other people. If someone is not interested in you, please respect their decision.

    • Fakes

    LOVOO should be one thing above everything else—authentic. For this reason, you need a profile picture on LOVOO in which you are easily recognizable. We also ask that you verify your profile. Please do not upload pictures of other people, celebrities or organizations as your profile picture, only pictures of yourself.

    • Spam

    Misusing a LOVOO profile for commercial purposes, i.e. drawing attention to other websites or services, is not permitted. You can find more information on our anti-spam system and differences between fakes, spam and scams by clicking on this link.

    • Identity fraud/theft

    You may not impersonate any person, group or organization in order to intentionally mislead, confuse or deceive others.

    • Vulgar language

    We do not accept language that crosses the line, insulting swear words or racist terms. We value respectful interaction on the app.

    • Safety first

    Dangerous activities or products that could lead to you becoming injured have no place on LOVOO. And we're thinking of our Live feature in particular here. Streaming while you're driving or operating devices or machines is dangerous for you and others and is therefore forbidden.

    • Alcohol and drugs

    The consumption of drugs is strictly prohibited. In other words, binge drinking and drinking games have no place on LOVOO.

    • Unlawful use

    LOVOO may not be used for unlawful purposes or to facilitate illegal activities. You should also observe the applicable legislation in your country.

    • Contests and competitions

    You must be at least 18 years old and a legal resident of the European Union to take part in our competitions or contests. You may not send yourself any gifts or have any gifts sent to you by other accounts that you directly or indirectly control. We may ask potential winners to provide proof of eligibility within seven days of our request. If you are not authorized or cannot provide the requested information or if the content of your stream does not comply with our Terms of Use, we reserve the right to exclude you from the contest.

    Note: Anyone who does not abide by our rules will be banned. Unauthorized content will be deleted and/or the account blocked. The block may be temporary or permanent, depending on the severity of the violation. We reserve the right to take appropriate action in response to rule violations on an individual basis and at our discretion. You are LOVOO if you take these rules seriously.

    If you see someone violating these rules, please report the profile to us immediately. If you feel harassed by a LOVOO user, you can report this to us at any time and block the person. We'll take over from there.

    P.S. The full version of our Community Guidelines are available here.

    LOVOO reserves the right to amend or change these guidelines.

  • What do I need to be aware of in my gallery?

    You can improve your success rate on LOVOO by adding lots of photos. The more you show of yourself, the greater your chances of getting matches. (More specifically, you can increase your chances of matches by 29% by adding 3 photos to your gallery.) In our blog, we reveal what is important for your photos and what our female members in particular like (and what is not so popular).

    How to manage your photos in your LOVOO profile:

    • Open your profile (human symbol in the bottom left corner) and tap on "Edit" just below your profile picture.
    • You can see the pictures in your gallery under "Photos".
    • You can upload as many pictures as you want by clicking on the camera symbol.

    • You can delete images by selecting the photo, clicking on the recycle bin symbol in the top right corner and then confirming that you want to delete it.

    Hint: Keep your gallery up to date, authentic and varied. Give an insight into yourself and your life. This not only piques people's curiosity, but also makes it easier for other members to write to you.

    Yes, there are also guidelines for photos.

    The following do not belong in your gallery:
    Weapons, violence, banned symbols, drugs, ads, children, naked people, genitalia or pornographic content.

  • What do I need to keep in mind for profile pictures?

    You can upload or change your profile pictures in your profile by tapping on your current profile picture (iOS) or on the camera symbol (Android).

    Tap on the camera symbol to add new pictures.

    To remove a profile picture, simply upload a new one. The previous profile picture will be automatically replaced.

    Please observe our guidelines for profile pictures:

    • Your face must be easily recognizable.
    • The following are not permitted: Children, weapons, violence, banned symbols, drugs, naked people, genitalia and pornographic content.

    You can find out everything you need to know about good and bad profile pictures on our blog.


    You can also use the following useful tips to create a profile picture you feel happy with:

    LOVOO_Help_Center_Fotos_Tips_EN.jpg

    You've picked a picture but you need help uploading it? Click here!