No matter which registration method you have used, your LOVOO profile is always linked to an email address. You either chose this yourself when you registered or took it from your social media account (Google, Apple, Facebook, Snapchat).

If you have registered with a social account, the email address can only be changed by the Customer Care team. To do this, write an email to support@lovoo.com. If you change the email address in your social media account, this change will not be automatically saved in your LOVOO profile.

If you registered using your phone number or your e-mail address, you can change the e-mail address on your own by following the steps below.

In the LOVOO app:

• Go to "News" (bell icon in bottom right corner),
• Open your profile (person icon in top left corner),
• Tap on "Settings" (gear symbol in the top right corner),
• Select "My account",
• Your current email address is shown under "Change email address". You can enter a new email address here.

On the LOVOO website:

• Click on the gear icon in the top right corner,
• Select "Settings",
• Your current email address is shown under "Profile details". You can enter a new email address here.

You will receive an e-mail to the address currently stored in which you can confirm the change. Please also check your spam folder.