No matter which registration method you used, your LOVOO profile is always linked to an email address. You either chose this yourself during registration or it was taken from your social media account (Google, Apple, Facebook, Snapchat).

If you registered with a social account, your email address can only be changed by the Customer Care Team. To do so, send an email to support@lovoo.com. If you change the email address in your social media account, this change will not automatically be applied to your LOVOO profile.

If you registered with your phone number or email address, you can change your email address yourself as follows. 

In the LOVOO App: 

• go to “News” (bell icon in the bottom-right corner), 
• open your profile (person icon in the top-left corner),
• tap “Settings” (gear icon in the top-right corner),
• select “My Account”,
• under “Change email address,” view the email address currently on file — here you can enter a new email address.

On the LOVOO website:

• click the gear icon in the top-right corner,
• select “Settings,”
• under “Profile details,” view the email address currently on file — here you can enter a new email address. 

You will receive an email at the address currently on file, where you can confirm the change. Please also check your spam folder.