In the LOVOO app:

• Go to "News" (bell icon in bottom right corner),
• Open your profile (person icon in top left corner),
• Select "My account",

• Click on the gear icon in the top right corner,
• Select "Settings",

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We would be delighted to have you join LOVOO! There are two ways to register with LOVOO:

1. You can register with LOVOO using a social media account (Google, Apple, Snapchat). 
Download the LOVOO app from the App Store or Google Play and tap on the icon of the social media account you want to use for registration on the start screen. This will transfer data directly from your social media account and you can use your social media account password, so you don't have to create and remember a password for LOVOO.

By the way: No post will be made on your social media account stating that you have registered with LOVOO.

 

2. You can register with LOVOO using your phone number. 
Download the LOVOO app from the App Store or Google Play, tap on the phone icon on the home screen, and enter your phone number. You will receive a text message with a six-digit code for confirmation. Each time you log in to your profile, you will receive a new code via text message. This code is sufficient for confirmation, so you don't need to create or remember a password.

Important note: It is not possible to register with an email address.

We wish you a great start, an exciting journey, and wonderful discoveries with LOVOO!

 

Let's get started!

If you are using an Apple device, you have the option to register with LOVOO using your Apple ID, i.e. your personal account. When doing so, you can choose to transmit your Apple ID email address in unencrypted or encrypted format.

If you choose the unencrypted option, the email address of your Apple ID will be stored in your LOVOO profile. However, if you choose the encrypted option, Apple will create a random email address (e.g.: wjk67fgqrs@privaterelay.appleid.com), which is then stored in your LOVOO profile.

There are two ways to find out which email address your LOVOO profile is linked to:

In the LOVOO app:

• Go to "News" (bell icon in bottom right corner),
• Open your profile (person icon in top left corner),
• Tap on "Settings" (gear symbol in the top right corner),
• Select "My account",
• View your current address under "Change e-mail address".

On your iPhone:

• Go to Settings,
• Select "Apple ID",
• Tap on "Password and security",
• Go to "Sign in with Apple",
• Tap on "Apps that use Apple ID",
• Search for LOVOO,
• View which email address is used for LOVOO.

Important: If you have any questions about your profile and would like to contact the Customer Care team, we will need the email address that your LOVOO profile is linked to.

If you registered using your phone number or your e-mail address, you can change the e-mail address on your own by following the steps below.

In the LOVOO app:

• Go to "News" (bell icon in bottom right corner),
• Open your profile (person icon in top left corner),
• Tap on "Settings" (gear symbol in the top right corner),
• Select "My account",
• Your current email address is shown under "Change email address". You can enter a new email address here.

On the LOVOO website:

• Click on the gear icon in the top right corner,
• Select "Settings",
• Your current email address is shown under "Profile details". You can enter a new email address here.

You can delete your LOVOO profile in the settings under "My account". To do so, open your profile (person icon in top left corner) and then the settings (gear icon in top right corner).

You will receive an email with a link to confirm your deletion request. It will be sent to the email address that your LOVOO profile is linked to.

Something didn't work or you didn't receive an email? If so, please contact our Customer Care team or use our contact form.

Important:

• Keep in mind that if you delete your profile, all credits and diamonds earned will be irrevocably lost, and you will not be compensated for them. Credits cannot be transferred to another profile, nor can they be refunded.
• Your premium subscription will not automatically be terminated by deleting your profile. Hence, be sure to cancel your premium subscription by contacting your payment service provider.

LOVOO is the place you can always return to for flirts, dating and live events.

 

 

 

It is important to us that you only meet real people on LOVOO. No one likes fake profiles.

That's why we work every day to keep LOVOO free of these fake profiles. You can also actively support us in making LOVOO a safe place by verifying your profile.

By the way: verified profiles are rewarded with 100 credits!

Requirements for verification:

• Your email address is confirmed.
• Your face is clearly recognisable in your profile picture.

How to verify your profile:

• Go to ‘My Likes’ (heart icon in the bottom right corner).
• Open your profile (person icon in the top left corner).
• Click on ‘Verify profile’ below your profile picture (app).
• Now follow the instructions.

Please note: Your face, your hand and the piece of paper must be clearly visible. Your profile name and the verification code must be written clearly by hand on the piece of paper.

Once we have received your verification photo, we will compare it with your profile picture. The process is then complete and your profile will receive the blue tick.

How can you recognise a verified profile? Just look for the blue tick next to the profile name: